Privacy Policy


This privacy policy sets out how Richard Stewart Williams Ltd (“RSW”, “us”, “we”, “our”) uses and protects any information that you give us when you use our website or services.

By using our site, you consent to us processing your data and you warrant that all data provided by you is accurate.  If we change this Privacy Policy we will post an updated version of this policy on our website to keep you informed of what information is collected, how it is used and under what circumstances we may disclose it.

We are committed to protecting your privacy.  You can visit most pages on the Website without giving us any information.  However, sometimes we do need information to provide the services that you request.  This document is designed to give you a clear explanation of our data processing policies.  Please see below for further information.  If you have any questions or concerns relating to our use of your information and/or data protection, please contact Jacqueline Menzies at R S Williams Ltd on


We are Richard Stewart Williams Ltd, Protech House, Copse Road, Cobham, Surrey, KT11 2TW, United Kingdom.  Our company registration number is 1303219 registered in England and Wales.  Our registered office is 19 Amwell Street, Hoddesdon, Hertfordshire, EN11 8TS.

This website is designed and hosted on behalf of R S Williams Ltd by Simbax, 2 Old Brew House, Guisborough, TS14 6PR

R S Williams Ltd is the data controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulations.


We do not collect any personal information about website users other than:

  • information provided by Users when completing forms on the website including but not limited to the contact form


We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • We may use the information to improve our products and services
  • Internal record keeping
  • To follow up with you after correspondence (email or phone enquiries)


We take all reasonable steps to retain your personal information only for as long as reasonably necessary.  If you no longer want us to store your information, you may request for it to be removed from our records.  Please contact Jacqueline Menzies to request removal.  We will take all reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.


This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline.

When our registration form asks users to enter information, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as the user profile page, the lock icon in the address bar of Web browsers such as Internet Explorer, Chrome and Firefox becomes locked, as opposed to un-locked or open, as will be the case for most of the time that a user is browsing the web.

If you have any questions about the security at our website, you can send an email to


Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.


We do not sell, trade or otherwise transfer to outside parties your Personally Identifiable Information.